Privacy Policy

Mercian Exterior Cleaning is an exterior cleaning business operating in Hereford and the surrounding areas of Herefordshire. You can contact us at hello@mercianexteriorcleaning.co.uk.

We collect the information you choose to give us when requesting a quotation or making an enquiry: your name, contact details, property address or postcode, the services you're interested in, and any details or photographs you send.

Your information is used to respond to your enquiry, prepare a quotation, arrange and carry out work, and keep records of the jobs we've completed. We do not sell your information or share it for marketing purposes.

We process your information because it's necessary to respond to your request and to take steps prior to entering into a contract with you, and because we have a legitimate interest in running and administering the business.

Enquiry and job records are kept for as long as needed to provide the service and to meet legal, accounting and tax requirements, and are then deleted.

You can ask for a copy of the information we hold about you, ask for it to be corrected or deleted, or object to how it is used. Contact hello@mercianexteriorcleaning.co.uk and we'll respond. You can also complain to the Information Commissioner's Office (ico.org.uk).

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